Terms and conditions

General Ticket Conditions

1
This is a contract of adhesion; therefore‚ the company’s internal policies apply.
2
This airline ticket is non-refundable and non-transferable: it may be used only and exclusively by the person in whose name it was issued.
3
Tickets are valid for six (6) months from the date of issuance‚ except when a flight date beyond 6 months is already contemplated at the time of issuance.
4
The life insurance for each ticketed passenger covers up to the maximum established by the regulations of the Honduran Civil Aviation Agency (AHAC).

1
The passenger must be at the airport at least one and a half hours before a domestic flight‚ and three hours before an international flight; otherwise‚ they may lose their reservation.
2
Passenger check-in closes 30 minutes before departure on domestic flights and 1 hour before on international flights. Arriving after that cutoff means the passenger cannot travel‚ resulting in a no-show.

1
The company may cancel‚ delay‚ modify‚ or divert the route for reasons of protecting human life‚ safety concerns‚ or adverse weather conditions‚ without this being considered a breach of the transport contract or generating any liability for the company.
2
In these cases‚ the company will rebook the passenger on the next available flight at no penalty‚ keeping the ticket’s original validity. The company assumes no responsibility for the day or time of transport‚ for following specific routes‚ for connections with other itineraries‚ nor for expenses the passenger incurs for this reason.
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WE ARE NOT RESPONSIBLE for connecting flights with other airlines that are not part of our itinerary.
3
The company reserves the right to refuse passengers who present themselves under abnormal circumstances that endanger the safety of other passengers or cause them inconvenience of any kind.

1
The number of baggage pieces allowed depends on the fare purchased.
2
Passengers may carry 1 personal item (laptop‚ purse‚ or small backpack) of up to 10 lb.
3
Excess baggage is paid to the agent according to the current rate‚ with a maximum weight of 70 lb per checked baggage piece.

1
A passenger traveling with a firearm must check in 2 hours before the flight to process the firearm’s transport with the airport authority.
2
Cost: $10.00 per firearm.
3
A maximum of 3 firearms is allowed per flight.

1
Children between 0 months and 2 years of age are considered infants; they must travel in the arms of an adult.
2
If an adult travels with more than one infant‚ the second must pay the adult fare.

Unaccompanied Minor (UMNR)

1
Mandatory service for children ages 5 to 17 traveling alone. Includes airport assistance and accompaniment during the flight.
2
Cost: $25 per segment. Requires a form and documentation from the responsible adults. Subject to availability and operational conditions.

1
Penalties and/or fare adjustments apply to reservation changes and in case of not showing up for the flight.
2
Changes made at least 24 hours before flight departure incur no cost.
3
Cancellations or changes made within 4 hours of departure incur the corresponding penalty cost.
4
LMD‚ NOV‚ CYM‚ and BFD tickets are forfeited in full if not used on the flight‚ date‚ and time originally stipulated at the time of purchase.
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WE ARE NOT RESPONSIBLE for connecting flights that are not part of our itinerary.
5
On round-trip journeys‚ if the passenger does not show up for the first segment‚ the system will automatically cancel the return. It is the passenger’s responsibility to request that it remain open or reschedule the date.